Incorrect Vehicle Details

New Business Transaction

If you register a vehicle and enter incorrect details, request invalidation and reprocess with the correct details. If the vehicle has been modified, then leave the vehicle registered in its original state and send an update request to QT via Dealer Solutions with a copy of the modification certificate.

You may request for ESP-Support to process an update on the record by completing a Change of Vehicle Particular form and forwarding it via Dealer Solutions.  This will only be processed if received AFTER 21 days of your transaction being processed.   Do not request an update if there is a change in the registration fees (e.g. 4 cyl to 6 cyl) this must be reversed and reprocessed by DX User.  Only requests involving a change in fees outside the 21 day window may be sent to QT.

If an incorrect VIN is entered this must be invalidated and reprocessed.  VIN numbers will not be updated on the system.  This is to ensure that the correct information is being retained in the National Exchange of Vehicle & Driver Information System (NEVDIS) database.