If a customer is eligible for concessional registration, they will have to have the relevant qualification recorded against their CRN on TRAILS. It is possible for a customer to hold more than one qualification, so they will have to choose which concession is most suitable for them. You will need to have evidence of the concession provided in every circumstance, mainly to confirm that the customer is still entitled to receive the concession, but to also ensure that the correct reason is being selected.
You will have to remember that discounted registration will only take affect from the day of registration if doing a new business registration. If you are transferring a vehicle into a customer’s name, the concession will not apply until the next renewal period. For your customer to receive the discounted rate they will have to apply to QT separately for this, they do have 30 days from the day they buy the vehicle.
The following 7 concession types are the applicable ones to DAIS dealers: