Failure to exempt duty OR Incorrect Market Value

New Business and Transfer Transaction

If you fail to exempt duty or enter the incorrect market value the transaction must be reversed and reprocessed with the correct exemption or market value so TRAILS retains the correct information to coincide with the Office of State Revenue.

If you fail to exempt duty, when reprocessing, ensure you have the correct documentation for exemption from Veteran Affairs or the Office of State Revenue, etc. If reprocessing is outside 21 day window please supply documentation (refer to list) to the QT via Dealer Solutions for reprocessing.