Failure to take delivery

Failure to take delivery

New Business and Transfer Transaction

When a vehicle is registered and the actual sale of vehicle does not go ahead, this is considered to be a Non Delivery.  i.e. Vehicle was never driven on a public road.

The time frame for reporting a Non Delivery for invalidation is up to close of business the next working day after the New Business was transacted.  As long as the request to invalidate the transaction is received by Dealer Solutions by this time invalidation is to be approved.

The non delivery process must be used for any vehicles falling outside of this time frame.

Non Delivery Process

A duty refund may be requested within 3 months from the original transaction's payment date (any refund request exceeding 3 months must be directed to the Office of State Revenue).  The process to obtain the refund is below:

-acquire vehicle into dealership name, the earliest processing date that can be used is day after new business was processed

-cancel registration and surrender number plates or sell as a registered vehicle and transfer with a safety certificate

-provide a signed statement to Queensland Transport advising vehicle never left premises and request for duty refund

-QT will then arrange for an account adjustment for the duty amount to dealer's account.  

When a vehicle is reprocessed for registration after a Non Delivery, “Vehicle Previously Registered?” should be entered, as “No” so that no Safety Certificate will be required for the transaction.

Note these Exclusions:

If the vehicle was registered in a State Government Department's name, the transaction must be reversed, as State Government vehicles are non-transferable.

If the vehicle was registered in to Dealership's name it can be invalidated for the reason of 'non-delivery'.   The request for reversal MUST received on the same day it was processed and if the vehicle has been driven on any public roads with that number plate attached.  Any requests received after this time must be declined.