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If you process a renewal with the incorrect pay-term you can request a reversal of the transaction the same day only for reprocessing with the correct pay-term providing a signed statement is obtained from both the Dealer and the Client advising of the correct pay-term via Dealer Solutions Client Service (Dealer Solutions Client Service can approve this). You may then reprocess with the correct pay-term. Failure to provide the statement from both parties will result in making alternative arrangements with the client for payment.
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