Renewal not paid at time of transfer

Transfer Transaction

If you fail to pay renewal fees at the time of transfer and they need to be paid, you can forward a request to QT via Dealer Solutions requesting the payment be made. You must supply the registration details, ITCE indicator and provide the pay-term. Renewal for vehicle must be pending while in your stock.  Submit your request on letterhead with your DX number clearly displayed. You must also give written permission for QT to debit your DX account for the payment.

Alternately, if it is the same day as processing, use the overall invalidation rule and request to have the transaction reversed and reprocess with the renewal payment and transfer combined in the same transaction.