DAIS User Manual
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Introduction
Useful Terminology
Client Information
Client Cards
Do I need a Client Card?
Adding a client card
Finding a Client Card
Saving a client from my transaction
Editing a saved client card
Does changing a customer's address in a Client Card update QT?
Linking saved client cards
QT CRN
CRN Application process
What are the acceptable ID Documents (Individuals)?
Acceptable Category A documents?
Acceptable Category B documents
CRN has been created...now what?
Lodging an online CRN application
What should my completed New Customer Application form look like?
Acceptable change of name documents
What do I do with the completed New Individual Customer Application form and EOI documents?
Can I change a customer's address for them?
Confirm CRN details
Can I search for a CRN from inside my transaction?
Checking if a customer already has a CRN/Qualification attached
List customer
Check Customer
What about Organisations?
Business name search
How can I check if an organisation has a CRN?
Garaging Addresses
Acceptable evidence of garage address documents
What if the document is not in the same name?
Examples of Garaging Address Situations
Check if a Garaging Address is attached
Adding a Garaging Address
Stamp Duty Exemption
Qualifying Institute
Exserviceperson
Government
DASFLEET/Leaseplan
Concession
What are the concession types?
Centrelink Pension
Seniors
Ex-Serviceperson
Veterans Pension
Local Semi Government
Charitable & Community Service
Stock
Do I need to create a stock card?
Automated Stock Card
Create Stock Card
Where do I get the information to create a stock card
List Vehicle
Stock Locate
Stock Status
Police Book
Maintaining Stock Locate
Non Delivery
Return to Vendor
Dispose
Correction Request
Check CTP Insurer
Rego Expiry Date
DAIS Transactions
New Vehicle Registration
Vehicle deliveries with personalised plates on order
Registrations involving Charitable, Community Service and Local/semi Government
Registering a Used Vehicle (previously registered in QLD)
Registering a Used Vehicle (not previously registered in QLD)
Safety Certificates
Processing a Fleet Batch
Selling a personalised plate
Transfers
What is a letter of authority?
Acquisition
Enter a different seller
Manual Acquisition
Correction Request
Dealer Transfer Note (DTN)
Surrender Number Plates
Cancel a current QLD Registration - DAIS
Renewal
Replacement Plate
Customised Plates
New Car Scenarios
Used Car Scenarios
Printing a windscreen label
Check CRN ownership
Makes & Models
Trails Filing
Ordering more Filing Envelopes
Account Statement & Account Reconciliation
Control Registers
Plate Control Register
Windscreen Label Register
Interim Label Register
CTP Certificates
Invalidation
Overall Same Day Invalidation Rule
Failure to take delivery
Incorrect CRN
Incorrect Vehicle Registered
Incorrect Vehicle Details
Incorrect Odometer reading entered
Incorrect Purpose of Use
Failure to exempt duty OR Incorrect Market Value
Failure to apply concession
Incorrect Registration Date
Incorrect Pay Term
Failure to apply a CDD, CDD added in error or wrong CDD used
Internet Timeout
Vehicle Acquired in error
Incorrect Vehicle Transferred
Renewal not paid at time of transfer
Renewal - Incorrect Pay term
Renewal - Renewal paid in error
Incorrect Plate Number
Incorrect Plate Type
Failure to remove personalised/customised plates
Personalised Plates ordered
Plates surrendered in error
Replacement plates in error
Incorrect ITC
Incorrect CTP Insurer or Class
Duplicate insurance certificate number
Incorrect Vehicle Cancelled
Vehicle Cancelled in Error
Manual Reprocessing
Getting Help
General Service Request
Becoming an Authorised Signatory
Vehicle History
PPSR Search - with stock card
PPSR Search - no stock card
Add Car History
Add PPSR Registration
PPSR Discharge Registration
Amend PPSR Registration
PPSR Previous Searches
PPSR Grantor Search - Organisation
PPSR Grantor Search - Individual
Program Update
Backup
Configure the backup system
View existing backups
QT Bulletins
Edition 2 - July 2007
Edition 3 - October 2007
Edition 4 - November 2007
Edition 5 - February 2008
Edition 6 - April 2008
Edition 7 - June 2008
Edition 8 - September 2008
Edition 9 -
Edition 10 - February 2009
Edition 11 - June 2009
Edition 12 - September 2009
Edition 13 - January 2010
Edition 14 - June 2010
Edition 15 - September 2010
Edition 16 - December 2010
Edition 17 - May 2011
Edition 18 - August 2011
Edition 19 - November 2011
Edition 20 - March 2012
Edition 21 - September 2012
Edition 22 - May 2013
Edition 23 - October 2013
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